Privacy Policy

At Florence Hometex, we value your privacy and are committed to safeguarding personal details entrusted to us during your shopping and styling inquiries.

1. Information We Collect

We gather relevant information required to process and fulfill customer orders, including your name, contact telephone/WhatsApp number, delivery address, and email address. We never store raw credit card numbers or CVV credentials on our servers.

2. How Information is Utilized

Your details are strictly used to: dispatch orders via verified courier partners, provide order updates and tracking links via SMS/WhatsApp, and respond to design consultations. We never sell, rent, or lease customer data to third-party marketing companies.

3. Cookies and Local Storage

We employ modern web storage and cookies solely to maintain your shopping bag items, remember user preferences, and improve page loading performance.

4. Contact Regarding Privacy

If you wish to review, update, or request the deletion of your personal contact records, kindly reach our data privacy contact at hello@florencehometex.com or WhatsApp +91 99531 59365.